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PennAmerica - Find Direct Appointment Information

PennAmerica requires each agency to complete a one-time setup to generate API credentials (a Username and Password) for each platform they connect to, including CoverForce. ⚠️ Prerequisite: Your agency must already have binding authority with Penn America before API credentials can be issued. 

Step 1: Submit a Broker Code Request

Complete the CoverForce Penn America broker code request form with the following information:

  • Agency Name: The legal name of your agency as it appears on your Penn America appointment
  • Agency Code: The 5-digit numeric code assigned to your agency by Penn America
  • Principal: The main person representing your agency

Broker Code Form

CoverForce will coordinate with Penn America to provision your API credentials.

⚠️ Important: When your credentials are provided, save your Username and Password immediately. You will need both to complete Step 2.

Step 2: Enter Your Credentials in CoverForce

Once you have your credentials, add them to your CoverForce portal under Settings > Broker Configuration > PennAmerica.

Enter the following:

  • Username: The username set up for API access by Penn America
  • Password: The password set up for API access by Penn America
Lost or Missing Credentials

Your Username and Password are provided during the initial setup. If you did not save them at that time, or you are unsure whether your agency has completed setup, contact support@coverforce.com and we will coordinate with Penn America on your behalf.